If rebooting your system into Safe Mode does not fix the issue, you can try reverting your operating system back to a previous state, one where updates were functioning properly. Using System Restore to fix a stuck Windows 10 update If your system boots successfully, Windows should then install the update and allow you to restart your system as normal. We won't detail these steps here, but we have a handy guide available on how to boot Windows 10 in Safe Mode. To check this, we need to open Windows in Safe Mode, which disables all other non-essential software. The first thing to do is to check there are no software conflicts causing your system to freeze and preventing it from updating. If the keyboard shortcuts are not working, it's likely that your system has frozen entirely, and so requires different treatment. Once you're in the system, you can try to update the OS again.This should provide you access to the login screen, which will let you sign in as normal.Press the keys 'Ctrl', 'Alt', and 'Delete' on your keyboard at the same time.This tool lets you shut down specific applications that may be causing an issue, as well as tools for logging in or out of a system. The first thing to try is the Ctrl-Alt-Delete shortcut, which is used to bring up the Windows Task Manager.
